Frequently asked questions

Add the products you want to your cart, then go to checkout and follow the instructions. After confirmation you'll receive an email with a summary.

We offer fast online payments, traditional bank transfer, cash on delivery, and in-store pickup.

Delivery cost depends on the chosen method. For orders over 300 PLN, delivery is free.

Orders with in-stock products are usually processed within 1-2 business days.

Yes. You have the right to withdraw from the contract within 14 days of receiving the shipment. Details can be found in the terms and conditions.

All products come with a warranty. In case of a defect, contact us - we'll help you through the complaint process.

Proper care keeps the lenses perfectly clear and the frames looking great for years. For everyday cleaning we recommend dedicated lens cleaners and a soft microfibre cloth. Avoid using clothing, paper tissues or harsh cleaning agents, which can damage the lens surface and protective coatings. When you are not wearing your glasses, store them in a hard case to protect them from scratches and accidental damage. It is also worth visiting an optical store regularly to check the frame condition, adjust the fit and have them professionally cleaned. With the right maintenance, your glasses will stay comfortable to wear and deliver top vision quality every day.